What is WDMS?
Woongjin Digital Mobility Solution (WDMS) is an enterprise-grade IT platform built for the mobility industry. It integrates operations, maintenance, dealer management, and customer services in one environment, helping companies strengthen competitiveness and lead transformation in the mobility market.
The Only Enterprise-Grade Mobility Solution, WDMS
WDMS offers comprehensive IT services for automobile import, sales, maintenance, online customer services, and the smart mobility ecosystem. As the only enterprise-class mobility solution in Korea, WDMS has earned a reputation for its technological expertise and stability, trusted by large global companies.
Solution Architecture
Woongjin’s IT Solution, certified by Global Mobility Companies
Recognized and trusted by leading global mobility companies, WDMS has successfully delivered projects, building outstanding capabilities in the mobility industry. With world-class IMS/DMS experts, Woongjin offers best practices and a customized strategy for the successful digitalization of our clients’ business.
Korea’s Only IMS/DMS
Project Experience
- BMW / MINI / Rolls-Royce 7 dealers, 213 sites OPEN & operation
- Volkswagen / Audi 17 dealers, 164 sites PROJECT
- Jaguar / Land Rover 9 dealers, 23 sites PROJECT
- Beijing Hyundai 900 dealers & Hyundai India 1,300 dealers OPEN
- Kia Europe 14 country subsidiaries OPEN & operation
Total IT Service
- The only company in Korea to build DMS, SAP ERP, and AWS in-house
- Integrated interface services for all legacy systems
Customer Strategy Fit
- Rollout tailored to each client’s situation and digitalization strategy, such as big-bang open or pilot-dealer open followed by full rollout
- World’s first successful open migration from another DMS provider
Customizable Solution
- Dual management of Core and Front-end areas for per-customer configuration control
- Front-end developed solely for each customer’s business requirements
WDMS, Smarter with AI
WDMS leverages real operational data—such as maintenance history, customer profiles, and campaign performance—to apply AI across the entire workflow of service, sales, and operations. This delivers more precise work processes, enhances customer satisfaction, and drives stronger business results.
Key AI Features of WDMS
01.
Maintenance-
Upselling AI Service
PROFIT
The AI analyzes each customer’s maintenance history, inspection records, and ongoing brand campaigns to recommend the most suitable service items and promotions. This enables more precise upselling opportunities, strengthens customer trust, and ultimately drives higher repeat visits.
Key Functions
- AI-driven analysis using maintenance and inspection history
- Automatic matching with ongoing campaigns
- Personalized additional maintenance recommendations
Business Value
- Increased revenue through targeted maintenance proposals
- Improved customer trust and higher repeat visits
02.
Auto-Generated
Digital Brochure
AI Service
EXPERIENCE
Generates a personalized digital brochure tailored to each customer’s preferred model, age group, purchase intent, and key preferences—enhancing remote sales and delivering a superior customer experience.
Key Functions
- Automatically generates personalized content based on customer profiles
- Premium design templates applied automatically
- Instant sharing via email or messaging channels
Business Value
- Improved conversion rates and higher test-drive bookings
- Stronger remote-sales competitiveness through personalized customer experiences
03.
Intelligent
AI Guide Service
EFFICIENCY
An intelligent guide that allows WDMS users to understand system functions through natural-language interaction with AI—reducing operational complexity and minimizing the burden of training.
Key Functions
- Real-time guidance on WDMS menus and features
- Automated onboarding for new users
- Multi-language support (Korean, English, Japanese)
Business Value
- Reduced training and operational costs
- Faster localization and scalable global expansion
WDMS, the best solution for Mobility Industry
WDMS is a mobility-specific solution that fully reflects the user's needs and system utilization from a management perspective. It enhances the convenience of fieldwork by applying UX/UI tailored to clients' needs and facilitates fast business processing, being the only enterprise-class mobility solution in Korea capable of supporting clear decision-making by management.
1. Features
WDMS provides a competitive edge in a rapidly changing market with its superior performance and high flexibility.
Customer-Centric configuration
- Enables faster business processing and decision-making based on User-centric UX/UI
Interface Standardization
- Provides flexibility when integrated with other systems
- Builds monitoring system for quick incident response and mitigation
Core Master Integration
- Advanced integrated management of key masters
- Streamline business processes for faster execution
Easy Configuration
- Creates optimized work environments with simple operations
- Builds systems tailored to country, language, enterprise, and brand policies.
2. Solution Benefits
An optimized, integrated work environment that can flexibly respond to a wide range of tasks enables operational efficiency and enhances performance, accelerating successful innovation into digital management.
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WDMS, Certified Technology
Woongjin holds the first certification permit in Korea that enables real-time information exchange between BMW Group Korea and its German headquarters, and holds international standard information security management and cloud service information protection certification.
BMW Korea RIS Certification
RIS (Retail Integration Service)
RIS (Retail Integration Service) is a global integrated Central Gateway licensing requirement. WDMS enables real-time information exchange between BMW Group Korea and its headquarters in Germany, earning the first certification in Korea.International Standard Security Certification ISO 27001 & 27017
ISO 27001
This international certification ensures Woongjin effectively manages clients’ information assets, providing a secure framework for their safety.
ISO 27017
This international certification confirms Woongjin's stable and secure cloud services, proving that robust systems are in place to protect information.WDMS Operation Strategy
WDMS's operational team is dedicated to maintaining system stability and adapting to evolving user requirements. Regular preventive maintenance activities ensure the continuity of work and improve system availability by proactively addressing potential issues before they arise.
Woongjin, selected by Global Leaders
As a unique IT solution, WDMS is creating value with leading global companies.
- BMW
- Rolls-Royce
- MINI
- BMW MOTORRAD
- GENESIS
- Volkswagen
- Audi
- LAND ROVER
- LAMBORGHINI
- HYUNDAI
- KIA
- JAGUAR
- 北京现代
- KG MOBILITY
- NEXEN
- Hyundai Capital
- LOTTE Autocare
- ASTON MARTIN
- McLaren
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E-mail : jw.yoon@woongjin.com